Are deposits required?

Yes, 50% of total price at time of order, no deposit at time of order, no order. We do not "hold" dates


Do you offer samples?

No, but we offer cake tastings for $20 per person. Your choice of up to 5  soulful cake flavors.

Do you have a walk-in location?

No, we operated in a private kitchen, no daily sales.

What payments do you accept?

PayPal, Square, Cash, Credit Card, Venmo

What are your pickup times?

Pickup times Mon- Friday are by appointment only and Saturday 11am - 1pm. Late fee will apply.

Do you ship?

Yes, only cake-n-a-jars.

Do you deliver?

Yes, delivery is available. Please ask about delivery and fee during your consultation.

How far in advance should I order?

Wedding Cakes: Clients are encouraged to schedule a consultation as soon as an event date has been set. Normally, 5-9 months out is ideal to save your date for a wedding cake, but please inquire at any time and you will be informed of availability and schedule a consultation. 

What if I order my wedding cake and it’s less than two months away?

There is a rush fee of $150 if your wedding cake is ordered less than two months of your Wedding Day in addition to  your wedding cake.

Event Cakes: For event cakes and cupcakes, a 2 week notice is preferred. 

Last minute orders can sometimes be fulfilled but selections and flavors may be limited. Please note that a rush fee of $25.00 will be applied to last minute orders.The sooner that you can give a notice the better!

I saw a photo of a cake I love. Can you recreate it?

If you saw an image that you fell in love with, please email or bring it to your consultation. I am able to recreate the overall feel of the design but not the exact cake. Cakes by Chantal, L.L.C. believes every client should have a custom cake designed for them. Your cake should be special for you!

What should I bring to our cake consultation?

During our meeting, I will develop a custom cake design that embodies the full vision you have in mind for your event. Please bring anything that you would like to incorporate into your design and/or is the inspiration behind your event. I can pull inspiration from invitations, centerpieces, decorations, bouquets, venue, theme, heirlooms, or dresses!